cdc health literacy training

training in health literacy, plain language, and culture and communication is essential for anyone working in health information and services. whether you are new to these topics, need a refresher, or want to train your entire staff, the following courses are a good place to start. cdc offers seven online health literacy courses for health professionals. we recommend that you take the introductory course “health literacy for public health professionals” first and “writing for the public” second. the other courses can be taken in any order, depending on your interests. a consumer and patient communication skill-building module. it encourages question-asking and provides strategies for formulating and asking questions before, during, and after medical appointments. the toolkit pdf icon[1.7 mb, 17 pages] includes a presentation, pdf icon[727 kb, 26 pages] presentation notes, skill building activity, take-home handout, and an evaluation form. for more training materials on health literacy, plain language, cultural competency, consumer-patient skill building, and shared decision making, please visit our non-cdc training page.

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